Shipping Policy

At KuwaitCarts, we aim to make your shopping experience simple, fast, and reliable. We carefully pack every order and work with trusted delivery partners to get your products to you safely.

🚚 Delivery Within Kuwait

We currently deliver orders across Kuwait.

• Delivery Time: 1–14 business days

• Delivery Fee: Standard KWD 1.500, Express KWD 2.500

• Free Delivery: KWD 20 Free Delivery

• Orders are processed within 1 business day after confirmation.

Please make sure your delivery address and contact information are correct when placing your order.

📦 Order Processing

Orders are normally processed within 1 business day. Orders placed on weekends or public holidays may be processed on the next business day.

Once your order has been shipped, you may receive a confirmation message with delivery information.

📍 Delivery Address

We deliver to the address provided during checkout. Customers are responsible for providing accurate contact and delivery details.

If you need to change your delivery address, please contact us as soon as possible. We cannot guarantee that address changes can be made after the order has been dispatched.

⏰ Delivery Delays

While we do our best to deliver orders within the estimated timeframe, occasional delays may occur due to high order volumes, weather conditions, public holidays, or circumstances outside our control.

📞 Delivery Issues

If your order has not arrived within the expected delivery timeframe, please contact our customer support team with your order number. We will be happy to help you check the status of your delivery.

❌ Cancellations

Orders can only be cancelled before they are shipped. Once an order has been dispatched, cancellation may no longer be possible.

📧 Contact Us

If you have any questions about shipping or your order, please contact us through our customer support channels.

Thank you for shopping with KuwaitCarts!